Philosophy
Kallenberger Jones & Co. was formed on the premise that services and advice from experienced, active principals are fundamentally superior. The bedrock of this philosphy embodies these four principles:
Integrity
We provide services focused on the specific issues of each property or proposed development, and not from a defined set of work products and templates. Our advice is based on superior research and analysis and reflects our considerable experience.
Pragmatism
The advice rendered by the firm will be practical and address the basic question, “What needs to be done now?”
Experience
Either Mark Kallenberger or Hank Jones will assume the lead role in all projects. Outside specialists will sometimes be engaged if singular expertise is required.
Interaction
Engagements undertaken by the firm incorporate regular progress discussions. Clients are kept aware of findings as well as any problems that may arise during the study process.
Founders
Mark Kallenberger and Hank Jones have over 60 years combined experience in hospitality real estate consulting.
Mark Kallenberger has served as a principal of Arthur Andersen & Co. and West Coast partner in hospitality consulting firm of Berins & Co. He held various positions with the international CPA firm, Pannell Kerr Forster in Hawaii and Southern California.
While he is primarily involved in evaluating existing and proposed hotels, he has considerable “hands-on” experience in the development of resort and hospitality projects. He managed the development of a 550-unit resort housing project in Hawaii for a subsidiary of the Swire Group. He also served as a principal in Pentagram Development Corporation, and was responsible for much of the development of a variety of projects, including site acquisition, entitlement process, arranging of financing, and supervision of construction. He was also employed as the Director of Hotel Development for the Carver Companies, where he was charged with development of hotels on lands owned by the company in Southern California.
He has considerable experience with large resorts and tourism and is the co-author of Integrated Tourist Resorts: Case Study Evaluations published by the World Tourism Organization. Mark is a member of the International Society of Hospitality Consultants, and is a licensed Certified General Real Estate Appraiser in California.
Hank Jones has 30 years of experience in hospitality real estate consulting and has worked in over 100 national and international hotel and resort markets.
Prior to the formation of Kallenberger Jones & Co., Hank spent five years in the hospitality industry-consulting group at Arthur Andersen & Co. While at Arthur Andersen, Hank specialized in consulting for international hotels and spent several months in Europe and the Caribbean evaluating resort properties. He has also held consulting positions with Berins & Co. (a hotel consulting firm which was acquired by Arthur Andersen in 1989) and Laventhol & Horwath. In addition, he has worked in management and staff positions for Hyatt Hotels and Holiday Inns.
Mr. Jones holds a BA in Economics from UCLA and a Masters in Hotel Administration from Cornell University. Hank is a visiting lecturer at the School of Hotel and Restaurant Management, Cal Poly Pomona and has taught courses in Hotel Development and Hospitality Finance and Accounting. Mr. Jones is a member of the International Society of Hospitality Consultants (ISHC) and has served on the boards of the ISHC, Raymond Alf Museum of Paleontology, Temple Beth David, and South Pasadena Educational Foundation.